Download the ‘Working safely during COVID-19 in offices and contact centres’ document here.
Dino Forte, CEO at Ventrica, about how they moved 800 people to work from home.
Over 600 members joined us and homeworking specialists Sensee
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New research shows what contact centres are doing
Hear how they have adapted recently.
BPA Quality Director on QA and homeworking
7 more tips from contact centre homeworking specialist Sensée
Advice on managing payments with homeworking teams
Apply the timeless principles of leadership to managing homeworkers