CareerTalk - CCMA

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CareerTalk

Every other week we will be sharing our latest episode of CareerTalk. It’s a recording of our 30-minute chats, live on LinkedIn every other Friday at 12pm where we will be sharing career journeys so that we can inspire others within the industry.

Leigh Hopwood chats to Chris Lee, Executive Director - Head of Service Operations at JPMorgan Chase, about Chris' career so far.

CareerTalk with Chris Lee

Leigh Hopwood chats to Chris Lee, Executive Director – Head of Service Operations at JPMorgan Chase, about Chris’ career so far.

Leigh Hopwood chats to Heather Orr, BT Business Contact Centre Manager at BT Group, about Heather's career so far.

CareerTalk with Heather Orr

Leigh Hopwood chats to Heather Orr, BT Business Contact Centre Manager at BT Group, about Heather’s career so far.

Leigh Hopwood chats to Victor Chambers, Contact Centre Specialist Team Manager at npower Business Solutions, about Victor's career so far.

CareerTalk with Victor Chambers

Leigh Hopwood chats to Victor Chambers, Contact Centre Specialist Team Manager at npower Business Solutions, about Victor’s career so far.

Leigh Hopwood chats to Vince Scibetta, Customer Care Centre Manager at Diabetes UK, about Vince's career so far.

CareerTalk with Vince Scibetta

Leigh Hopwood chats to Vince Scibetta, Customer Care Centre Manager at Diabetes UK, about Vince’s career so far.

Leigh Hopwood chats to Simone Golden, Telesales and Retention Business Manager at Vodafone UK, about Simone's career so far.

CareerTalk with Simone Golden

Leigh Hopwood chats to Simone Golden, Telesales and Retention Business Manager at Vodafone UK, about Simone’s career so far.

Leigh Hopwood chats to Naveed Hussain, Operations Manager at Specsavers about Naveed's career so far.

CareerTalk with Naveed Hussain

Leigh Hopwood chats to Naveed Hussain, Operations Manager at Specsavers about Naveed’s career so far.

Leigh Hopwood chats to Sabina Onwuka, Head of Customer Services at London Borough of Barking and Dagenham, about Sabina's career so far.

CareerTalk with Sabina Onwuka

Leigh Hopwood chats to Sabina Onwuka, Head of Customer Services at London Borough of Barking and Dagenham, about Sabina’s career so far.

Leigh Hopwood chats to Paul Whymark, Chief Operating Officer at Sensée, about Paul's career so far.

CareerTalk with Paul Whymark

Leigh Hopwood chats to Paul Whymark, Chief Operating Officer at Sensée, about Paul’s career so far.

Leigh Hopwood chats to Helen Wilson, Chief Operating Officer at Atom Bank, about Helen's career so far.

CareerTalk with Helen Wilson

Leigh Hopwood chats to Helen Wilson, Chief Operating Officer at Atom Bank, about Helen’s career so far.

Leigh Hopwood chats to Dan Britton, Associate Director of Operations at NHS Business Authority Services, about Dan's career so far.

CareerTalk with Dan Britton

Leigh Hopwood chats to Dan Britton, Associate Director of Operations at NHS Business Authority Services, about Dan’s career so far.

Leigh Hopwood chats to Ray Biggs, Head of Consumer Care at John Lewis Partnership, about Ray's career so far.

CareerTalk with Ray Biggs

Leigh Hopwood chats to Ray Biggs, Head of Consumer Care at John Lewis Partnership, about Ray’s career so far.

Leigh Hopwood chats to Carrie Parker, Global Head of Continuous Improvement at Freshfields Bruckhaus Deringer, about Carrie's career so far.

CareerTalk with Carrie Parker

Leigh Hopwood chats to Carrie Parker, Global Head of Continuous Improvement at Freshfields Bruckhaus Deringer, about Carrie’s career so far.

Leigh Hopwood chats to Phil O'Shiel, Group Account Lead at The Phoenix Group, about Phil's career so far.

CareerTalk with Phil O’Shiel

Leigh Hopwood chats to Phil O’Shiel, Group Account Lead at The Phoenix Group, about Phil’s career so far.

Leigh Hopwood chats to Andy Cook, Head of Customer & Colleague Experience at AXA Health, about Andy’s career so far.

CareerTalk with Andy Cook

Leigh Hopwood chats to Andy Cook, Head of Customer & Colleague Experience at AXA Health, about Andy’s career so far.

Leigh Hopwood chats to Kelly Shippen, Head of Contact Centre at Leeds Building Society, about Kelly’s career so far.

CareerTalk with Kelly Shippen

Leigh Hopwood chats to Kelly Shippen, Head of Contact Centre at Leeds Building Society, about Kelly’s career so far.

Leigh Hopwood chats to Babadele Adeola, Client Services & Development Director at Comdata UK, about Babadele’s career so far.

CareerTalk with Babadele Adeola

Leigh Hopwood chats to Babadele Adeola, Client Services & Development Director at Comdata UK, about Babadele’s career so far.

Leigh Hopwood chats to Michael Sherwood, Head of Digital Experiences at Atom Bank, about Michael's career so far.

CareerTalk with Michael Sherwood

Leigh Hopwood chats to Michael Sherwood, Head of Digital Experiences at Atom Bank, about Michael’s career so far.

Leigh chats to Sarah Williams, Head of Customer Experience and Digital at Westminster City Council, about Sarah’s career so far.

CareerTalk with Sarah Williams

Leigh chats to Sarah Williams, Head of Customer Experience and Digital at Westminster City Council, about Sarah’s career so far.

Leigh chats to Adam Gould, the Head of Customer Service and Engagement at Castles & Coasts Housing Association to talk about his career so far.

CareerTalk with Adam Gould

Leigh chats to Adam Gould, the Head of Customer Service and Engagement at Castles & Coasts Housing Association to talk about his career so far.

Leigh chats to Lisa Range, Head of Telephony Sales Acquisition at Barclaycard about Lisa's career so far.

CareerTalk with Lisa Range

Leigh chats to Lisa Range, Head of Telephony Sales Acquisition at Barclaycard about Lisa’s career so far.

Leigh chats to Iain Banks, CEO at Ventrica about Iain's career so far.

CareerTalk with Iain Banks

Leigh chats to Iain Banks, CEO at Ventrica about Iain’s career so far.

Leigh chats to Helen Wilson, Global Chief Experience Officer at Ipsos and Chair of the Judges on the ECCCSAs about Helen's career so far.

CareerTalk with Helen Wilson

Leigh chats to Helen Wilson, Global Chief Experience Officer at Ipsos and Chair of the Judges on the ECCCSAs about Helen’s career so far.

Leigh chats to Kristian Websdale, from BT who won Training/Coaching Manager of the Year at the UKNCCA 2021 about Kristian's career so far.

CareerTalk with Kristian Websdale

Leigh chats to Kristian Websdale, from BT who won Training/Coaching Manager of the Year at the UKNCCA 2021 about Kristian’s career so far.

Leigh chats to Martin Teasdale, Senior Director of Quality Experience at BPA Quality about Martin's career so far.

CareerTalk with Martin Teasdale

Leigh chats to Martin Teasdale, Senior Director of Quality Experience at BPA Quality about Martin’s career so far.

Leigh chats to Rula Samara-Sellers, Head of Contact Centre & Customer Care at Novuna about Rula's career so far.

CareerTalk with Rula Samara-Sellers

Leigh chats to Rula Samara-Sellers, Head of Contact Centre & Customer Care at Novuna about Rula’s career so far.

Leigh chats to Tracy Kellaway, Executive Director of Global Consumer Care Operations at The Estée Lauder Companies Inc. about her career

CareerTalk with Tracy Kellaway

Leigh chats to Tracy Kellaway, Executive Director of Global Consumer Care Operations at The Estée Lauder Companies Inc. about her career

Leigh Hopwood chats to Jonathan Cowie, COO at Vivid Housing about Jonathan’s career path.

CareerTalk with Jonathan Cowie

Leigh Hopwood chats to Jonathan Cowie, COO at Vivid Housing about Jonathan’s career path.

Kate Law chats to Laura Farrell, Engagement Manager, CCMA about her career path that led to Laura joining the CCMA

CareerTalk with Laura Farrell

Kate Law chats to Laura Farrell, Engagement Manager, CCMA about her career path that led to Laura joining the CCMA

Leigh Hopwood chats to Steven Lee, Director of Consumer and Shopper Engagement EMEA, LEGO Group, about his career path and what’s important to him.

CareerTalk with Steven Lee

Leigh Hopwood chats to Steven Lee, Director of Consumer and Shopper Engagement EMEA, LEGO Group, about his career path and what’s important to him.

Kate Law chats to James Revell, Director of International Contact Centres at Air France - KLM, about his career within the contact centre industry.

CareerTalk with James Revell

Kate Law chats to James Revell, Director of International Contact Centres at Air France – KLM, about his career within the contact centre industry.

Leigh Hopwood chats to Nerys Corfield, Contact Centre Consultant, about her long standing career within the contact centre industry.

CareerTalk with Nerys Corfield

Leigh Hopwood chats to Nerys Corfield, Contact Centre Consultant, about her long standing career within the contact centre industry.

Kate Law chats to Ray McDiarmid, Chief Commercial Officer at Sitel Group all about Ray’s career.

CareerTalk with Ray McDiarmid

Kate Law chats to Ray McDiarmid, Chief Commercial Officer at Sitel Group all about Ray’s career.

Leigh Hopwood chats to Pam Kallay, Vice President - Global Contact Centre Management at MasterCard all about Pam's career.

CareerTalk with Pam Kallay

Leigh Hopwood chats to Pam Kallay, Vice President – Global Contact Centre Management at MasterCard all about Pam’s career.