Watch the recent Member Story event.
Is ‘Microscheduling’ set to be a key service industry buzzword for 2021?
Landmark study into the growing need for omni-channel contact strategies.
Watch Sensee and Limitless debate competing employment models.
Watch the recording to find out how your business can get more from homeworking.
Talking all things Contact Centres.
Download the Good Practice Guide
Watch the panel discussion
From Nadhim Zahawi MP, Minister for Business and Industry, to the contact centre industry
Watch the replay of the virtual ceremony