Technology Showcase

Explore, learn, and be inspired by the possibilities of technology in the contact centre. Dive into compelling case studies and technology demonstrations that address how innovative solutions are revolutionising the contact centre landscape and overcoming challenges in our fast-paced industry.

If you’re a contact centre professional seeking inspiration or looking to explore the latest advancements, this is your gateway to discovering the future of contact centre excellence.

Stay tuned for more!

Foundever – AI is not a buzzword

AI is integrated in Foundever’s ways of working, effectively supporting their frontline and making a difference to customers.

Deepdesk – Think Human

Deepdesk develops AI technology that is not aimed at replacing people, but to aid them. Find out more.

Ventrica AI – Evolving Contact Centre technology

Ventrica has recently forged a partnership with a global fast-food chain to address contact centre challenges and gain deeper insights into consumer feedback.