For 30 years, the CCMA has been bringing contact centre leaders together to share best practice and experiences to help them deliver business success. We are on a mission to change society’s perception of our industry. Join us.
What’s Coming Up?
Events
Industry professionals are invited to visit award winning contact centres, attend seminars and conferences. These can be a mixture of both face to face and virtually.
Date: Thu 19 Jun 2025
Where: Online
Where: Online
Date: Thu 3 Jul 2025
Where: Manchester
Where: Manchester
Date: Mon 14 Jul 2025
Where: Online
Where: Online
Training Courses
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Wed 18 Jun 2025 - Thu 19 Jun 2025
Where: Online
Where: Online
Date: Tue 24 Jun 2025 - Wed 25 Jun 2025
Where: Online
Where: Online
Date: Tue 1 Jul 2025
Where: Online
Where: Online
