For over 25 years, the CCMA has been bringing contact centre leaders together to share best practice and experiences.
What’s Coming Up?
Member Events
Members are invited to visit award-winning contact centres, attend seminars and conferences and participate in digital events – all free of charge.
Date: Wed 22 Sep 2021
Where: Online
Where: Online
Date: Wed 29 Sep 2021
Where: Online on Zoom
Where: Online on Zoom
Date: Thu 30 Sep 2021
Where: Online
Where: Online
Training Courses
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Mon 20 Sep 2021 - Wed 22 Sep 2021
Where: Online
Where: Online
Date: Tue 21 Sep 2021 - Thu 23 Sep 2021
Where: Online
Where: Online
Date: Tue 28 Sep 2021
Where: Online
Where: Online
