The CCMA is the longest established association representing the contact centre industry in the UK.
Large or small, your contact centre team can benefit from opportunities to network with industry professionals, share best practice, and improve skills and knowledge through specialist training.
Members are invited to visit award-winning contact centres to learn more about the operation – all free of charge.
Date: Thu 27 Sep 2018
Where: Warrington
Date: Tue 9 Oct 2018
Where: Glasgow
Date: Tue 20 Nov 2018
Where: Wrexham
Learning and networking is freely available at regular seminars and the annual conference.
Date: Thu 11 Oct 2018
Where: Manchester
Date: Tue 16 Oct 2018
Where: London
Date: Thu 8 Nov 2018
Where: The British Library
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Tue 25 Sep 2018
Where: London
Date: Tue 23 Oct 2018
Where: London
Date: Tue 20 Nov 2018
Where: London
