For 30 years, the CCMA has been bringing contact centre leaders together to share best practice and experiences to help them deliver business success. We are on a mission to change society’s perception of our industry. Join us.
What’s Coming Up?
Events
Industry professionals are invited to visit award winning contact centres, attend seminars and conferences. These can be a mixture of both face to face and virtually.
Date: Tue 21 Apr 2026
Where: Sage, Newcastle Upon Tyne
Where: Sage, Newcastle Upon Tyne
Date: Fri 24 Apr 2026
Where: Online
Where: Online
Date: Thu 7 May 2026
Where: Online
Where: Online
Training Courses
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Tue 12 May 2026
Where: Online
Where: Online
Date: Wed 3 Jun 2026 - Thu 4 Jun 2026
Where: Online
Where: Online
Date: Wed 17 Jun 2026
Where: Online
Where: Online
