For 30 years, the CCMA has been bringing contact centre leaders together to share best practice and experiences to help them deliver business success. We are on a mission to change society’s perception of our industry. Join us.
What’s Coming Up?
Events
Industry professionals are invited to visit award winning contact centres, attend seminars and conferences. These can be a mixture of both face to face and virtually.
Date: Wed 26 Mar 2025
Where: Cheltenham
Where: Cheltenham
Date: Wed 9 Apr 2025
Where: Manchester
Where: Manchester
Date: Thu 10 Apr 2025
Where: Online
Where: Online
Training Courses
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Wed 2 Apr 2025 - Tue 8 Apr 2025
Where: Online
Where: Online
Date: Thu 10 Apr 2025
Where: Online
Where: Online
Date: Tue 15 Apr 2025
Where: Online
Where: Online
