The CCMA is the longest established association representing the contact centre industry in the UK.
Large or small, your contact centre team can benefit from opportunities to network with industry professionals, share best practice, and improve skills and knowledge through specialist training.
Members are invited to visit award-winning contact centres to learn more about the operation – all free of charge.
Date: Wed 30 May 2018
Where: Leeds
Date: Tue 19 Jun 2018
Where: Bristol
Date: Wed 4 Jul 2018
Where: Didsbury
Learning and networking is freely available at regular seminars and the annual conference.
Date: Thu 6 Sep 2018
Where: London
Date: Thu 8 Nov 2018
Where: The British Library
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Tue 12 Jun 2018
Where: London
Date: Thu 12 Jul 2018
Where: London
Date: Tue 7 Aug 2018
Where: London
