For over 25 years, the CCMA has been bringing contact centre leaders together to share best practice and experiences.
What’s Coming Up?
Member Events
Members are invited to visit award-winning contact centres, attend seminars and conferences and participate in digital events – all free of charge.
Date: Wed 19 Aug 2020
Where: Online
Where: Online
Date: Tue 25 Aug 2020
Where: Online
Where: Online
Date: Thu 10 Sep 2020
Where: Online
Where: Online
Date: Tue 15 Sep 2020
Where: Online
Where: Online
Date: Tue 3 Nov 2020
Where: The British Library
Where: The British Library
Date: Tue 17 Nov 2020
Where: Manchester
Where: Manchester
Training Courses
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Thu 3 Sep 2020
Where: Online
Where: Online
Date: Tue 8 Sep 2020 - Thu 10 Sep 2020
Date: Wed 16 Sep 2020 - Thu 17 Sep 2020
Where: Online
Where: Online
