For 30 years, the CCMA has been bringing contact centre leaders together to share best practice and experiences to help them deliver business success. We are on a mission to change society’s perception of our industry. Join us.
What’s Coming Up?
Events
Industry professionals are invited to visit award winning contact centres, attend seminars and conferences. These can be a mixture of both face to face and virtually.
Date: Thu 11 Sep 2025
Where: Online
Where: Online
Date: Tue 16 Sep 2025
Where: Newcastle Upon Tyne
Where: Newcastle Upon Tyne
Date: Wed 24 Sep 2025
Where: Derbyshire
Where: Derbyshire
Training Courses
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Tue 2 Sep 2025
Where: Online
Where: Online
Date: Tue 9 Sep 2025 - Wed 10 Sep 2025
Where: Online
Where: Online
Date: Thu 11 Sep 2025
Where: Online
Where: Online
