The CCMA is the longest established association representing the contact centre industry in the UK.
Large or small, your contact centre team can benefit from opportunities to network with industry professionals, share best practice, and improve skills and knowledge through specialist training.
Members are invited to visit award-winning contact centres to learn more about the operation – all free of charge.
Date: Wed 4 Jul 2018
Where: Didsbury
Date: Thu 27 Sep 2018
Where: Warrington
Learning and networking is freely available at regular seminars and the annual conference.
Date: Thu 19 Jul 2018
Where: London
Date: Thu 6 Sep 2018
Where: London
Date: Thu 8 Nov 2018
Where: The British Library
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Thu 19 Jul 2018
Where: London
Date: Tue 7 Aug 2018
Where: London
Date: Tue 25 Sep 2018
Where: London
