For over 25 years, the CCMA has been bringing contact centre leaders together to share best practice and experiences.
What’s Coming Up?
Member Events
Members are invited to visit award-winning contact centres, attend seminars and conferences and participate in digital events – all free of charge.
Date: Wed 27 Jan 2021
Where: Online
Where: Online
Date: Fri 5 Feb 2021
Where: Online
Where: Online
Date: Fri 12 Feb 2021
Where: Online
Where: Online
Date: Tue 23 Feb 2021
Where: Online
Where: Online
Date: Wed 3 Mar 2021
Where: Online
Where: Online
Date: Thu 4 Mar 2021
Where: Online
Where: Online
Training Courses
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Wed 27 Jan 2021
Where: Online
Where: Online
Date: Wed 3 Feb 2021 - Thu 4 Feb 2021
Where: Online
Where: Online
Date: Tue 23 Feb 2021 - Thu 25 Feb 2021
Where: Online
Where: Online
