For nearly 30 years, the CCMA has been bringing contact centre leaders together to share best practice and experiences to help them deliver business success. We are on a mission to change society’s perception of our industry. Join us.
What’s Coming Up?
Events
Industry professionals are invited to visit award winning contact centres, attend seminars and conferences. These can be a mixture of both face to face and virtually.
Date: Tue 5 Dec 2023
Where: Coventry
Where: Coventry
Date: Thu 7 Dec 2023
Where: Online
Where: Online
Date: Thu 18 Jan 2024
Where: Online
Where: Online
Training Courses
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Thu 30 Nov 2023
Where: Online
Where: Online
Date: Tue 5 Dec 2023
Where: Online
Where: Online
Date: Tue 5 Dec 2023 - Wed 6 Dec 2023
Where: Online
Where: Online
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