For 30 years, the CCMA has been bringing contact centre leaders together to share best practice and experiences to help them deliver business success. We are on a mission to change society’s perception of our industry. Join us.
What’s Coming Up?
Events
Industry professionals are invited to visit award winning contact centres, attend seminars and conferences. These can be a mixture of both face to face and virtually.
Date: Wed 21 May 2025
Where: Swansea
Where: Swansea
Date: Tue 10 Jun 2025
Where: Liverpool
Where: Liverpool
Date: Thu 19 Jun 2025
Where: Online
Where: Online
Training Courses
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Tue 20 May 2025 - Wed 21 May 2025
Where: Online
Where: Online
Date: Tue 3 Jun 2025
Where: Online
Where: Online
Date: Thu 5 Jun 2025
Where: Online
Where: Online
