Dealing with the impact of coronavirus
To support our members and the wider contact centre community, we are publishing relevant resources to help you navigate these difficult times.
For over 25 years, the CCMA has been bringing contact centre leaders together to share best practice and experiences.
Members are invited to visit award-winning contact centres, attend seminars and conferences and participate in digital events – all free of charge.
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.