The CCMA is the longest established association representing the contact centre industry in the UK.
Large or small, your contact centre team can benefit from opportunities to network with industry professionals, share best practice, and improve skills and knowledge through specialist training.
Learning and networking is freely available at regular seminars and the annual conference.
Date: Thu 6 Dec 2018
Where: London
Date: Tue 22 Jan 2019
Where: London
Date: Thu 31 Jan 2019
Where: Manchester
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Thu 24 Jan 2019
Where: London
Date: Tue 19 Feb 2019 - Wed 20 Feb 2019
Where: London
Date: Tue 26 Mar 2019
Where: London
