The CCMA is the longest established association representing the contact centre industry in the UK.
Large or small, your contact centre team can benefit from opportunities to network with industry professionals, share best practice, and improve skills and knowledge through specialist training.
Members are invited to visit award-winning contact centres to learn more about the operation – all free of charge.
Date: Wed 16 Jan 2019
Where: Norwich
Date: Tue 19 Feb 2019
Where: Manchester
Date: Wed 20 Mar 2019
Where: Liverpool
Learning and networking is freely available at regular seminars and the annual conference.
Date: Tue 22 Jan 2019
Where: London
Date: Thu 31 Jan 2019
Where: Manchester
Date: Tue 12 Feb 2019
Where: London
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Thu 24 Jan 2019
Where: London
Date: Tue 19 Feb 2019 - Wed 20 Feb 2019
Where: London
Date: Tue 26 Mar 2019
Where: London
