For 30 years, the CCMA has been bringing contact centre leaders together to share best practice and experiences to help them deliver business success. We are on a mission to change society’s perception of our industry. Join us.
What’s Coming Up?
Events
Industry professionals are invited to visit award winning contact centres, attend seminars and conferences. These can be a mixture of both face to face and virtually.

Date: Thu 1 May 2025
Where: Online
Where: Online

Date: Wed 7 May 2025
Where: Peterborough
Where: Peterborough

Date: Thu 8 May 2025
Where: Online
Where: Online
Training Courses
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.

Date: Thu 8 May 2025
Where: Online
Where: Online

Date: Tue 13 May 2025
Where: Online
Where: Online

Date: Thu 15 May 2025
Where: Online
Where: Online