The CCMA is the longest established association representing the contact centre industry in the UK.
Large or small, your contact centre team can benefit from opportunities to network with industry professionals, share best practice, and improve skills and knowledge through specialist training.
Learning and networking is freely available at regular seminars and the annual conference.
Date: Thu 8 Nov 2018
Where: The British Library
Date: Thu 6 Dec 2018
Where: London
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Tue 23 Oct 2018
Where: London
Date: Tue 6 Nov 2018
Where: London
Date: Tue 20 Nov 2018
Where: London
