For over 25 years the CCMA has been the longest established association representing the contact centre industry in the UK.
What’s Coming Up?
Member Events
Members are invited to visit award-winning contact centres to learn more about the operation, and attend seminars and conferences with their peers – all free of charge.
Date: Tue 11 Feb 2020
Where: Manchester
Date: Wed 26 Feb 2020
Where: Crawley
Date: Thu 5 Mar 2020
Where: London
Date: Wed 11 Mar 2020
Where: Wrexham
Date: Thu 21 May 2020
Where: Newcastle
Date: Wed 8 Jul 2020
Where: Slough
Training Courses
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Wed 1 Jan 2020 - Thu 31 Dec 2020
Where: Your offices
Date: Tue 10 Mar 2020
Where: Manchester
Date: Tue 28 Apr 2020
Where: London
