For 30 years, the CCMA has been bringing contact centre leaders together to share best practice and experiences to help them deliver business success. We are on a mission to change society’s perception of our industry. Join us.
What’s Coming Up?
Events
Industry professionals are invited to visit award winning contact centres, attend seminars and conferences. These can be a mixture of both face to face and virtually.
Date: Thu 16 Jan 2025
Where: Online
Where: Online
Date: Thu 30 Jan 2025
Where: Southend-On-Sea
Where: Southend-On-Sea
Date: Wed 26 Feb 2025
Where: London
Where: London
Training Courses
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Wed 8 Jan 2025 - Thu 9 Jan 2025
Where: Online
Where: Online
Date: Thu 9 Jan 2025
Where: Online
Where: Online
Date: Tue 14 Jan 2025
Where: Online
Where: Online
