Seminars & Conferences

Members of the CCMA are invited to attend regular half or full day seminars free of charge, including the popular UK National Contact Centre Conference. The seminars focus on specific contact centre business challenges where you hear from experts in their fields while the conference is a fantastic opportunity to meet up with those you meet throughout the year at the same time as hearing more stories, learning new things and broadening your horizons. Find out about our upcoming events below.

Unlocking valuable insights to improve CX
Date: Fri 11 Dec 2020
Where: Online

The Impact of Brexit on the Contact Centre
Date: Wed 16 Dec 2020
Where: Online