The Impact of Technology and Economic Shifts on UK Consumers

With advances in technology and ongoing changes in the economy, it’s more important than ever to understand how these shifts are impacting consumers across the UK. Our latest research examines the evolving perceptions around technology in the workplace, consumer confidence, and the dynamic relationship between human and digital interaction in customer service.

Explore how UK adults are adapting to increasing workplace automation, economic pressures and the ongoing digital transformation. It highlights the various ways technology is shaping daily work life, and how consumers feel about its integration into both their professional environments and customer service interactions.

You’ll get a clear picture of how technology and economic shifts are shaping perceptions and behaviours, and how your organisation can stay ahead and respond in meaningful ways.

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