Best Practice Visits

Our best practice visits to award-winning contact centres are very popular. They are a fantastic opportunity to network and share best practice.

Places may be limited on some of the best practice site visits and will be allocated on a first come first served basis.

Best Practice Visit to Specsavers
Date: Thu 29 Jan 2026
Where: Nottingham

Contact Centre Operational Excellence Summit 2026
Date: Tue 3 Mar 2026
Where: Manchester