Hosted on CCMA member sites around the country, the CONNECT event series aims to bring our members together again, at a local level, as we start to emerge from the restrictions of the pandemic. They aim to deliver insights, enable talking points and give you a chance to hear the views and experiences of others.

Each event will take place in a different town or city around the UK and will cover different relevant topics appropriate for contact centre leaders and those that run contact centre operations.

Building on Resilience
Date: Wed 14 Sep 2022
Where: Bristol

Riding the Waves of Demand
Date: Wed 5 Oct 2022
Where: Fareham

Budgets and Business Cases
Date: Fri 4 Nov 2022
Where: Manchester City Centre

Creating a Culture for the Future
Date: Wed 7 Dec 2022
Where: Slough