CONNECT Events

Hosted on CCMA member sites around the country, the CONNECT event series aims to bring our members together at a local level. They aim to deliver insights, enable talking points and give you a chance to hear the views and experiences of others.

Each event will take place in a different town or city around the UK and will cover different relevant topics appropriate for contact centre leaders and those that run contact centre operations.

Happy Workforce = Happy Customers
Date: Wed 21 May 2025
Where: Swansea

Burnout: Identifying It and Preventing It
Date: Tue 10 Jun 2025
Where: Liverpool