Directory

We specialise in the provision of toll-free numbers and local access numbers in over 150 countries. Our numbers can be routed to SIP, traditional telephony or bespoke terminations. We also provide WEB RTC for those more exotic regions that have no toll free availability. Contact us for more information regarding Global Phone Numbers.

Provider of interim consultancy services within contact centre sector. Supporting large organisations to overcome complex or challenging situations. Services include Transformation, Leadership Development & Process and Technology Optimisation. Significant experience of Strategic Centralisation & Outsourcing within large organisations. Designed, Built, Operated, Recovered, Moved and Improved large and complex Contact Centres.

We help businesses who outsource their call centre services by delivering world-class, multi-channel customer service and sales services. By partnering with Impact, you will be joining some of the UK's leading brands, independents and charitable organisations. Our team of over 250 specialists are ready to help your business succeed.

Join forces with Interact, the multi-award-winning sales & CX outsourcer trusted by many of the biggest global brands. Experience industry-leading sales and retentions, customer service, digital messaging & chat, and loyalty programmes. All this powered by cutting-edge technology and upheld by the highest quality standards including FCA Accreditation and ISO 27001.

IPI enables brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.