Directory

Deloitte provides turnkey contact centre managed services that are rapidly mobilised, quality-centric, and fully scalable. Ideal for embedding operational resilience and delivering Consumer Duty across planned or unplanned spikes in demand. We can integrate as a temporary extension to your operations to meet surges or can provide longer-term dedicated teams.

Enghouse Interactive drives customer success with reliable, flexible contact centre solutions, empowering global organisations to turn customer service into a growth engine. With 35+ years of expertise, our comprehensive portfolio supports cloud, on-premise, and hybrid deployments, offering choice-driven, innovative solutions tailored to today’s dynamic demands.

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.  

We specialise in the provision of toll-free numbers and local access numbers in over 150 countries. Our numbers can be routed to SIP, traditional telephony or bespoke terminations. We also provide WEB RTC for those more exotic regions that have no toll free availability. Contact us for more information regarding Global Phone Numbers.

Provider of interim consultancy services within contact centre sector. Supporting large organisations to overcome complex or challenging situations. Services include Transformation, Leadership Development & Process and Technology Optimisation. Significant experience of Strategic Centralisation & Outsourcing within large organisations. Designed, Built, Operated, Recovered, Moved and Improved large and complex Contact Centres.