Supplier Directory

NICE
Short Description:
NICE Systems is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time.
NICE CXone
Short Description:
NICE inContact works with organisations of all sizes to create extraordinary and trustworthy customer experiences that build deeper brand loyalty and relationships that last.
Odigo
Short Description:
Odigo is a leading Contact Centre as a Service (CCaaS) solutions provider, helping brands connect with individuals anytime and anywhere with easy-to-integrate, cloud-based solutions tailored to the needs of large organisations. Today, more than 400,000 customer service agents benefit from Odigo’s solutions in more than 250 organisations worldwide.
Pindrop
Listing Category:
Short Description:
Pindrop Security technology provides authentication and anti-fraud solutions for call centres, enabling seamless verification of callers while protecting against threats in a customer-not-present environment. Detecting fraudsters, improving customer experience, and protecting brand reputation for call centres across the globe.
Poly
Listing Category:
Short Description:
Poly is a global communications company that powers meaningful human connection and collaboration.
Puzzel
Short Description:
Puzzel is a leading cloud-based contact center software provider and was a pioneer in offering integrated customer engagement as an easily-deployed service.
ResQ
Listing Category:
Short Description:
Passionate about helping organisations grow and nurture their customer base, ResQ is a partner of choice for many market leading brands in the UK, handling over 7 million customer interactions every year.
RingCentral
Short Description:
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there.
Sabio
Short Description:
The Digital CX Transformation Company. We bring together expertise in cloud migration, cutting-edge CX technologies and powerful customer insight to deliver exceptional end-to-end customer experiences.
Sensée
Listing Category:
Short Description:
Sensée is a unique business that provides customer contact via the phone, webchat, social media and email for forward thinking brands including Bupa, L&G, DPD, SSE and Allianz.