- Advisor Enablement (1)
- Analytics and Insights (2)
- Call Recording (2)
- CCaS (Contact Centre as a Service) (7)
- Consultants & Analysts (2)
- Contact Centre Technology (7)
- Headsets and Peripherals (2)
- Outsourcing/BPO (5)
- Quality Monitoring (1)
- Recruitment (2)
- Security & Fraud (2)
- Telephony (4)
- Workflow & RPA (1)
- Workforce Management (1)
Odigo is a leading Contact Centre as a Service (CCaaS) solutions provider, helping brands connect with individuals anytime and anywhere with easy-to-integrate, cloud-based solutions tailored to the needs of large organisations. Today, more than 400,000 customer service agents benefit from Odigo’s solutions in more than 250 organisations worldwide.
Pindrop Security technology provides authentication and anti-fraud solutions for call centres, enabling seamless verification of callers while protecting against threats in a customer-not-present environment. Detecting fraudsters, improving customer experience, and protecting brand reputation for call centres across the globe.
Poly is a global communications company that powers meaningful human connection and collaboration.
Passionate about helping organisations grow and nurture their customer base, ResQ is a partner of choice for many market leading brands in the UK, handling over 7 million customer interactions every year.
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there.
Sensée is a unique business that provides customer contact via the phone, webchat, social media and email for forward thinking brands including Bupa, L&G, DPD, SSE and Allianz.