Workshops
Dive into a day of immersive training with interactive workshops hosted at a contact centre site. Designed to be highly engaging, these sessions offer you the opportunity to connect directly with expert trainers and fellow delegates, all while gaining invaluable insights.
Boost your confidence, master new techniques and build lasting connections with industry peers. Each workshop includes a brief assessment to help reinforce your learning, ensuring that you walk away with practical skills you can apply immediately.
Join us for one of our workshops below that promise to inspire, educate and elevate your contact centre expertise with the full CCMA Experience.