Enghouse
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Short Description
Enghouse Interactive drives customer success with reliable, flexible contact centre solutions, empowering global organisations to turn customer service into a growth engine. With 35+ years of expertise, our comprehensive portfolio supports cloud, on-premise, and hybrid deployments, offering choice-driven, innovative solutions tailored to today’s dynamic demands.
Intradiem
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Short Description
Intradiem are the pioneers of Intelligent Automation using AI powered technology for Contact Centres and Back Office transforming operations and optimising their day. Designed to integrate with leading WFM and Channel Platform providers, IA leverages millions of real time data points to boost operating efficiency, agent engagement, and customer experiences.
Kore.ai
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Kore.ai, a global leader in enterprise AI technology providing conversational AI and generative AI platforms and solutions that help organisations deliver extraordinary experiences for their customers and employees.
Local Measure
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Local Measure is pioneering the future of customer service technology and empowers organizations to deliver proactive customer experiences that are intuitive and secure.
Netcall
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Short Description
Netcall provides cut-through process automation and communications solutions so you can achieve your business goals faster in a rapidly changing world.
Route 101 Ltd
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Short Description
Omnichannel customer engagement solutions for frictionless customer and agent experiences. Releasing the true potential of your contact centre, social media and web channels to deliver next-generation CX. With best-of-breed software and services, Route 101 can help your company see the results you need by understanding what matters to your customers and empowering your teams to deliver.
Shared Services Connected Limited – SSCL
Short Description
SSCL are the largest provider of critical business support services for Government, Ministry of Defence, Metropolitan Police Service and the Construction and Training Board (CITB). We deliver core and specialist solutions for the public sector, including: Pensions Administration HR and Payroll, Finance and Accounting, Resourcing Services, Contact Centre, Data Insight and Procurement. SSCL solutions ensure vital services are delivered on time, at the right time, every time. Increased certainty and reduced risk – our experience and track record of success means we deliver innovative services that drive cost and efficiency savings for all our clients.
Phone
0738 730717
Sutherland
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Short Description
Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally designed and engineered experiences for customers and employees. For 37 years, we have cared for our clients’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.
TTEC
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Short Description
TTEC is a leading global customer experience (CX) technology and services innovator for AI-enabled digital CX solutions with over 60,000 employees across the globe. Serving iconic and disruptive brands, TTEC’s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey.
Webex by Cisco
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Short Description
Webex Contact Center is a next-generation cloud contact center solution powered by artificial intelligence and enhanced with data insights, helping businesses deliver smart, proactive, and personalized experiences to their customers—over any channel, at any time, from anywhere.​