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Content Guru is Europe’s leading cloud CX provider, bringing together AI, communications, systems of record and IoT technologies into a single environment, storm®. storm® is the choice of enterprises and public sector organisations seeking mission-critical CX that is highly scalable and has deep integration to third-party hardware and software.
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EdgeTier helps customer support teams become the voice of the customer by uncovering insights hidden in support conversations. Our conversational intelligence AI uses proprietary models and Generative AI to detect anomalies, identify trends hurting customer experience, and pinpoint where agents need coaching — giving you reliable insights to fix issues and drive continuous improvement across customer service.
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EXL (NASDAQ: EXLS) is a global data and AI company that transforms business models, accelerates growth, and delivers superior outcomes for leading corporations in insurance, banking, and retail. With 60,000 employees worldwide, EXL has international headquarters in Dublin and operates across Europe, including London, Sofia, Cluj, and Olomouc. www.exlservice.com
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Hiya is a global leader in trusted voice solutions, providing AI-powered caller identity, branded calling, and voice security at network scale. Trusted by Tier-1 mobile operators and leading enterprises worldwide, Hiya protects and serves over 550 million users globally, helping make phone calls clear, safe, and worth answering again.
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SequenceShift specializes in providing payment solutions designed exclusively for Amazon Connect. Our cutting-edge solutions alleviate businesses' challenges when implementing and maintaining Payment Card Industry Data Security Standard (PCI DSS) compliance within their contact centres. By partnering with SequenceShift, companies can confidently outsource the job of capturing sensitive card data, allowing them to focus on their core operations while ensuring a seamless customer experience during payment card processing.
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The DDC Group is a technology-led Business Process Management partner supporting clients across industries including Energy, Utilities, Retail, Financial Services, Healthcare, Insurance, Travel, Automotive, and Logistics. We combine operational expertise with AI and data-driven insight to design and run customer and back-office operations that improve performance, strengthen resilience, and deliver measurable business outcomes.
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Customer Obsessed. Digitally Empowered. Outcome Focused. We are TTEC (NASDAQ: TTEC). The architects and builders of next-generation customer experiences. For over four decades, we’ve been shaping and redefining what it means to connect brands with their customers: Seamlessly, intelligently, and with lasting impact. We partner with the world’s most iconic and disruptive companies to design and deliver AI-powered, digital-first experiences that don’t just serve customers, but exceed their expectations. Every interaction. Every touchpoint. Every time.
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