Deloitte LLP
Listing Title
Short Description
Deloitte provides turnkey contact centre managed services that are rapidly mobilised, quality-centric, and fully scalable. Ideal for embedding operational resilience and delivering Consumer Duty across planned or unplanned spikes in demand. We can integrate as a temporary extension to your operations to meet surges or can provide longer-term dedicated teams.
Phone
+447500050305
Genesys
Listing Title
Short Description
Every year, Genesys® orchestrates billions of remarkable customer experiences for organisations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organisations can realise Experience as a Service®, our vision for empathetic customer experiences at scale.
Global Telecommunications Ltd
Listing Category
Short Description
We specialise in the provision of toll-free numbers and local access numbers in over 150 countries. Our numbers can be routed to SIP, traditional telephony or bespoke terminations. We also provide WEB RTC for those more exotic regions that have no toll free availability. Contact us for more information regarding Global Phone Numbers.
Phone
0207 3055 999
Herman Solutions Ltd
Listing Title
Short Description
Provider of interim consultancy services within contact centre sector. Supporting large organisations to overcome complex or challenging situations. Services include Transformation, Leadership Development & Process and Technology Optimisation. Significant experience of Strategic Centralisation & Outsourcing within large organisations. Designed, Built, Operated, Recovered, Moved and Improved large and complex Contact Centres.
Konecta Group
Listing Title
Short Description
Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 26 countries
Local Measure
Listing Title
Short Description
Local Measure is pioneering the future of customer service technology and empowers organizations to deliver proactive customer experiences that are intuitive and secure.
MaxContact
Listing Title
Short Description
MaxContact is the best cloud contact centre platform for delivering conversation outcomes and customer insights to generate more revenue – compliantly. Our cloud-based contact centre platform allows you to have more productive conversations and automatically connects the right people for better call outcomes. MaxContact has unrivalled outbound dialling capabilities as well as inbound and omnichannel functionality, plus advanced reporting.
Route 101 Ltd
Listing Title
Short Description
Omnichannel customer engagement solutions for frictionless customer and agent experiences. Releasing the true potential of your contact centre, social media and web channels to deliver next-generation CX. With best-of-breed software and services, Route 101 can help your company see the results you need by understanding what matters to your customers and empowering your teams to deliver.
Shared Services Connected Limited – SSCL
Short Description
SSCL are the largest provider of critical business support services for Government, Ministry of Defence, Metropolitan Police Service and the Construction and Training Board (CITB). We deliver core and specialist solutions for the public sector, including: Pensions Administration HR and Payroll, Finance and Accounting, Resourcing Services, Contact Centre, Data Insight and Procurement. SSCL solutions ensure vital services are delivered on time, at the right time, every time. Increased certainty and reduced risk – our experience and track record of success means we deliver innovative services that drive cost and efficiency savings for all our clients.
Phone
0738 730717
Upland Software
Listing Title
Short Description
Be known for something besides your hold music. Answer questions easily. Resolve issues quickly. Drive agent productivity. Our products for contact centers help you make great customer service your calling card.