Business Systems
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Short Description
Digital transformation partner and communication solutions provider, helping organisations build stronger relationships with their clients.
DDC Outsourcing Solutions
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Short Description
DDC OS are a global provider of BPO and Customer Support solutions. Established in 1989, DDC OS has 35 years of experience delivering outcome-based services across various sectors, notably in retail and utilities. Trusted by international brands, their award-winning, customer-centric solutions provide efficiency, flexibility, scale, and transformation.
Phone
01909 488600
Deloitte LLP
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Short Description
Deloitte provides turnkey contact centre managed services that are rapidly mobilised, quality-centric, and fully scalable. Ideal for embedding operational resilience and delivering Consumer Duty across planned or unplanned spikes in demand. We can integrate as a temporary extension to your operations to meet surges or can provide longer-term dedicated teams.
Phone
+447500050305
Evaluagent
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Short Description
With EvaluAgent you’ll be able to evaluate every conversation across all channels to coach, train, and motivate your agents for consistently outstanding customer experiences.
Foundever
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Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.  
Herman Solutions Ltd
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Short Description
Provider of interim consultancy services within contact centre sector. Supporting large organisations to overcome complex or challenging situations. Services include Transformation, Leadership Development & Process and Technology Optimisation. Significant experience of Strategic Centralisation & Outsourcing within large organisations. Designed, Built, Operated, Recovered, Moved and Improved large and complex Contact Centres.
Impact Call Centre
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Short Description
We help businesses who outsource their call centre services by delivering world-class, multi-channel customer service and sales services. By partnering with Impact, you will be joining some of the UK's leading brands, independents and charitable organisations. Our team of over 250 specialists are ready to help your business succeed.
injixo
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Short Description
injixo is a leading cloud-based workforce management solution, designed to empower people to do outstanding work. Our platform, featuring advanced forecasting, scheduling, real-time management, and employee engagement tools, is constantly innovating to meet ever-changing business needs. injixo is trusted by a global community of 200,000 users in 30 countries worldwide.
Interact Contact Centres
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Short Description
Join forces with Interact, the multi-award-winning sales & CX outsourcer trusted by many of the biggest global brands. Experience industry-leading sales and retentions, customer service, digital messaging & chat, and loyalty programmes. All this powered by cutting-edge technology and upheld by the highest quality standards including FCA Accreditation and ISO 27001.
Konecta Group
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Short Description
Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 26 countries