Outsourcing/BPO

ResQ
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Passionate about helping organisations grow and nurture their customer base, ResQ is a partner of choice for many market leading brands in the UK, handling over 7 million customer interactions every year.
Sensée
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Sensée is a unique business that provides customer contact via the phone, webchat, social media and email for forward thinking brands including Bupa, L&G, DPD, SSE and Allianz.
Sigma Connected
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Sigma Connected is a multi-award-winning provider of outsourced (white-label) contact centre services, business process outsourcing, training and consultancy services and specialities include collections, complaints handling, customer services, and vulnerable customer support services.
TTEC
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TTEC design, implement, and deliver transformative customer experiences. For nearly 40 years and counting, we’ve combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. We help companies reduce customer effort, enable contact centre employees, and continuously optimise business outcomes through digital CX transformation to improve CSAT and lower total cost to serve.
Ventrica
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Short Description:
Ventrica is a multiple award-winning, outsourced contact centre business and CX change partner that delivers omnichannel and multilingual customer service for blue-chip brands, listed at #63 on the 2018 Sunday Times Fast Track 100.