DDC Outsourcing Solutions
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Short Description
DDC OS are a global provider of BPO and Customer Support solutions. Established in 1989, DDC OS has 35 years of experience delivering outcome-based services across various sectors, notably in retail and utilities. Trusted by international brands, their award-winning, customer-centric solutions provide efficiency, flexibility, scale, and transformation.
Phone
01909 488600
Evaluagent
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Short Description
With EvaluAgent you’ll be able to evaluate every conversation across all channels to coach, train, and motivate your agents for consistently outstanding customer experiences.
Foundever
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Short Description
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.  
Herman Solutions Ltd
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Short Description
Provider of interim consultancy services within contact centre sector. Supporting large organisations to overcome complex or challenging situations. Services include Transformation, Leadership Development & Process and Technology Optimisation. Significant experience of Strategic Centralisation & Outsourcing within large organisations. Designed, Built, Operated, Recovered, Moved and Improved large and complex Contact Centres.
Impact Call Centre
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Short Description
We help businesses who outsource their call centre services by delivering world-class, multi-channel customer service and sales services. By partnering with Impact, you will be joining some of the UK's leading brands, independents and charitable organisations. Our team of over 250 specialists are ready to help your business succeed.
injixo
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Short Description
injixo is a leading cloud-based workforce management solution, designed to empower people to do outstanding work. Our platform, featuring advanced forecasting, scheduling, real-time management, and employee engagement tools, is constantly innovating to meet ever-changing business needs. injixo is trusted by a global community of 200,000 users in 30 countries worldwide.
Interact Contact Centres
Listing Category
Short Description
Join forces with Interact, the multi-award-winning sales & CX outsourcer trusted by many of the biggest global brands. Experience industry-leading sales and retentions, customer service, digital messaging & chat, and loyalty programmes. All this powered by cutting-edge technology and upheld by the highest quality standards including FCA Accreditation and ISO 27001.
Quantanite
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Short Description
Quantanite is a Customer Experience and Digital Outsourcing solutions provider for the world's fastest growing companies.
ResQ
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Listing Category
Short Description
Passionate about helping organisations grow and nurture their customer base, ResQ is a partner of choice for many market leading brands in the UK, handling over 7 million customer interactions every year.
Shared Services Connected Limited – SSCL
Short Description
SSCL are the largest provider of critical business support services for Government, Ministry of Defence, Metropolitan Police Service and the Construction and Training Board (CITB). We deliver core and specialist solutions for the public sector, including: Pensions Administration HR and Payroll, Finance and Accounting, Resourcing Services, Contact Centre, Data Insight and Procurement. SSCL solutions ensure vital services are delivered on time, at the right time, every time. Increased certainty and reduced risk – our experience and track record of success means we deliver innovative services that drive cost and efficiency savings for all our clients.
Phone
0738 730717