Special Interest Groups

Members of the CCMA are invited to attend our Special Interest Group (SIG) meetings. We have SIGs focused on verticals, such as Retail and General Insurance, and SIGs that look at horizontal subject matters such as Quality and Complaints. Each meeting is an opportunity to share ideas, network with colleagues and hear from experts.

Special Interest Group: Social Housing
Date: Tue 8 Dec 2020
Where: Online

Special Interest Group: Quality Management
Date: Tue 15 Dec 2020
Where: Online

Special Interest Group: General Insurance
Date: Tue 2 Feb 2021
Where: Online

Special Interest Group: Retail
Date: Tue 9 Feb 2021
Where: Online

Special Interest Group: Complaints Management
Date: Wed 10 Feb 2021
Where: Online

Special Interest Group: Energy & Utilities
Date: Tue 2 Mar 2021
Where: Online