CCaS (Contact Centre as a Service)

Citrix
Short Description:
Citrix helps organisations deliver a consistent and secure work experience no matter where work needs to get done—in the office, at home, or in the field.
Content Guru
Short Description:
Content Guru makes engagement easy. A global leader in cloud communications solutions, Content Guru delivers off-the-shelf and bespoke customer engagement and cloud contact centre services, through its multi-award-winning storm® platform.
NICE
Short Description:
NICE Systems is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time.
NICE CXone
Short Description:
NICE inContact works with organisations of all sizes to create extraordinary and trustworthy customer experiences that build deeper brand loyalty and relationships that last.
Odigo
Short Description:
Odigo is a leading Contact Centre as a Service (CCaaS) solutions provider, helping brands connect with individuals anytime and anywhere with easy-to-integrate, cloud-based solutions tailored to the needs of large organisations. Today, more than 400,000 customer service agents benefit from Odigo’s solutions in more than 250 organisations worldwide.
Puzzel
Short Description:
Puzzel is a leading cloud-based contact center software provider and was a pioneer in offering integrated customer engagement as an easily-deployed service.
Sabio
Short Description:
The Digital CX Transformation Company. We bring together expertise in cloud migration, cutting-edge CX technologies and powerful customer insight to deliver exceptional end-to-end customer experiences.