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Digital transformation partner and communication solutions provider, helping organisations build stronger relationships with their clients.
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Content Guru is a leading provider of enterprise-grade cloud Customer Experiences (CX), and is at the forefront of the Generative AI evolution. Content Guru’s storm® platform supports mission-critical CX for the UK’s leading businesses and public sector organisations. Through brain®, AI services provide leading automated and human-assist capabilities to bolster CX performance before, during, and after an interaction.
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Deloitte provides turnkey contact centre managed services that are rapidly mobilised, quality-centric, and fully scalable. Ideal for embedding operational resilience and delivering Consumer Duty across planned or unplanned spikes in demand. We can integrate as a temporary extension to your operations to meet surges or can provide longer-term dedicated teams.
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Enghouse Interactive drives customer success with reliable, flexible contact centre solutions, empowering global organisations to turn customer service into a growth engine. With 35+ years of expertise, our comprehensive portfolio supports cloud, on-premise, and hybrid deployments, offering choice-driven, innovative solutions tailored to today’s dynamic demands.
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With EvaluAgent you’ll be able to evaluate every conversation across all channels to coach, train, and motivate your agents for consistently outstanding customer experiences.
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Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
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Every year, Genesys® orchestrates billions of remarkable customer experiences for organisations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organisations can realise Experience as a Service®, our vision for empathetic customer experiences at scale.
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We help businesses who outsource their call centre services by delivering world-class, multi-channel customer service and sales services. By partnering with Impact, you will be joining some of the UK's leading brands, independents and charitable organisations. Our team of over 250 specialists are ready to help your business succeed.
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IPI enables brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.
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Kerv Experience is an established Genesys partner with 24 years' experience in the CX and cloud contact centre space. Our deep expertise of Genesys Cloud helps you completely personalise your digital customer experience, improve customer insights, reduce effort with seamless integrations and automation, and deliver amazing service when it matters most.