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Digital transformation partner and communication solutions provider, helping organisations build stronger relationships with their clients.
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Deloitte provides turnkey contact centre managed services that are rapidly mobilised, quality-centric, and fully scalable. Ideal for embedding operational resilience and delivering Consumer Duty across planned or unplanned spikes in demand. We can integrate as a temporary extension to your operations to meet surges or can provide longer-term dedicated teams.
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With EvaluAgent you’ll be able to evaluate every conversation across all channels to coach, train, and motivate your agents for consistently outstanding customer experiences.
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Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
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Every year, Genesys® orchestrates billions of remarkable customer experiences for organisations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organisations can realise Experience as a Service®, our vision for empathetic customer experiences at scale.
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We help businesses who outsource their call centre services by delivering world-class, multi-channel customer service and sales services. By partnering with Impact, you will be joining some of the UK's leading brands, independents and charitable organisations. Our team of over 250 specialists are ready to help your business succeed.
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IPI enables brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.
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Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 26 countries
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Kore.ai, a global leader in enterprise AI technology providing conversational AI and generative AI platforms and solutions that help organisations deliver extraordinary experiences for their customers and employees.
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Local Measure is pioneering the future of customer service technology and empowers organizations to deliver proactive customer experiences that are intuitive and secure.
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