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With EvaluAgent you’ll be able to evaluate every conversation across all channels to coach, train, and motivate your agents for consistently outstanding customer experiences.
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EXL (NASDAQ: EXLS) is a global data and AI company that transforms business models, accelerates growth, and delivers superior outcomes for leading corporations in insurance, banking, and retail. With 60,000 employees worldwide, EXL has international headquarters in Dublin and operates across Europe, including London, Sofia, Cluj, and Olomouc. www.exlservice.com
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Intradiem are the pioneers of Intelligent Automation using AI powered technology for Contact Centres and Back Office transforming operations and optimising their day. Designed to integrate with leading WFM and Channel Platform providers, IA leverages millions of real time data points to boost operating efficiency, agent engagement, and customer experiences.
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Kerv Experience is an established Genesys partner with 24 years' experience in the CX and cloud contact centre space. Our deep expertise of Genesys Cloud helps you completely personalise your digital customer experience, improve customer insights, reduce effort with seamless integrations and automation, and deliver amazing service when it matters most.
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Sabio Group is an expert services partner specialising in digital CX transformation. Sabio uses contact centre, AI, and data insights to help create brilliant customer experiences, enabling you to get to know your customers better and making their interactions smooth and memorable.
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Customer Obsessed. Digitally Empowered. Outcome Focused. We are TTEC (NASDAQ: TTEC). The architects and builders of next-generation customer experiences. For over four decades, we’ve been shaping and redefining what it means to connect brands with their customers: Seamlessly, intelligently, and with lasting impact. We partner with the world’s most iconic and disruptive companies to design and deliver AI-powered, digital-first experiences that don’t just serve customers, but exceed their expectations. Every interaction. Every touchpoint. Every time.
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