Consultants & Analysts

Brainfood Consulting
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Short Description:
Customer strategy services including call centres, online, stores and social channels. I provide latest thinking, team facilitation, strategy co-creation and implementation planning.
ContactBabel
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Short Description:
ContactBabel is the leading analyst firm for the contact centre industry.
Davies Consulting
Short Description:
Davies helps clients start-up, grow and optimise the experiences they delivery for customers and colleagues. Getting this right reduces risk and delivers better outcomes at a lower cost. We achieve this through proven CX methodologies covering diagnosis, operating model, sourcing, technology and change – underpinned by extensive insight and analytics capabilities.