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Customer strategy services including call centres, online, stores and social channels. I provide latest thinking, team facilitation, strategy co-creation and implementation planning.
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Brook Street is part of the leading global workforce solutions company, ManpowerGroup. With more than 30 years of experience providing contact centre solutions, we have developed our infrastructure to provide our clients with deep industry knowledge, and regional expertise all of which are brought together under a high-touch-high-tech solution.
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Digital transformation partner and communication solutions provider, helping organisations build stronger relationships with their clients.
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ContactBabel is the leading analyst firm for the contact centre industry.
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Provider of interim consultancy services within contact centre sector. Supporting large organisations to overcome complex or challenging situations. Services include Transformation, Leadership Development & Process and Technology Optimisation. Significant experience of Strategic Centralisation & Outsourcing within large organisations. Designed, Built, Operated, Recovered, Moved and Improved large and complex Contact Centres.
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Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 26 countries
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Omnichannel customer engagement solutions for frictionless customer and agent experiences. Releasing the true potential of your contact centre, social media and web channels to deliver next-generation CX. With best-of-breed software and services, Route 101 can help your company see the results you need by understanding what matters to your customers and empowering your teams to deliver.
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We are a fresh thinking and disruptive sourcing firm, who deliver next generation outsourcing services. We ensure organisations can source and manage their business services quickly, without compromising on quality, with a combination of digital tools, a global marketplace and industry-leading business process outsourcing services.
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