Martin Teasdale interviews our very own Director of Awards, Jackie Pringle.
Martin Teasdale interviews our very own Research Director Stephen Yap
Talking all things Contact Centres.
Watch the replay of the virtual ceremony
We hear from Capita and ServiceNow
MERJE and Ann-Marie Stagg discuss how the job market is changing in the industry
Dino Forte, CEO at Ventrica, about how they moved 800 people to work from home.
Hear how they have adapted recently.
BPA Quality Director on QA and homeworking
An award-winning contact centre homeworking operation