CCMA Podcast: The impact of COVID-19 on recruitment
MERJE and Ann-Marie Stagg discuss how the job market is changing in the industry
podcast coronavirus
Get out of Wrap: How Ventrica CEO handled the coronavirus
Dino Forte, CEO at Ventrica, about how they moved 800 people to work from home.
CCMA Podcast: Talking colleague engagement with LEGO
Hear how they have adapted recently.
CCMA Podcast: Quality monitoring crucial for wellbeing and CX
BPA Quality Director on QA and homeworking
CCMA Podcast: Learn from Air France’s experienced homeworking operation
An award-winning contact centre homeworking operation
CCMA Podcast: BUPA on mental wellbeing for contact centre homeworkers
Interview with the medical director and operations director
CCMA Podcast: Managing fraud risks during the pandemic
Evidence shows that fraud increases when there is a crisis
CCMA Podcast: An interview with Halfords
Discover how Halfords is responding to the coronavirus outbreak.