Keep your staff safe during coronavirus
Help get the voice of the contact centre industry heard by government. Take the survey.
What makes your team tick? Puzzel reveals the results of its latest survey.
Is homeworking a viable route into the workplace for many living with a disability?
CCMA Partner Sensee shares 20 quick tips on how to manage homeworkers.
The pandemic has brought new challenges in how to manage staff
MERJE and Ann-Marie Stagg discuss how the job market is changing in the industry
Will it be out of the frying pan and into the fire?
Download the ‘Working safely during COVID-19 in offices and contact centres’ document here.
Dino Forte, CEO at Ventrica, about how they moved 800 people to work from home.