Government guidance for people who work in or operate offices and contact centres.
Download the Good Practice Guide
Customer behaviour has changed, dramatically, and will continue to change. Are you ready?
We spoke with an official from the Department of Business, Energy and Industrial Strategy.
Watch the recent Member Story event.
Watch Sensee and Limitless debate competing employment models.
Watch the recording to find out how your business can get more from homeworking.
Talking all things Contact Centres.
Watch the panel discussion
Martin Hill Wilson explores what technology we should begin to explore