Implementing an award winning culture programme
Will it be out of the frying pan and into the fire?
Download the ‘Working safely during COVID-19 in offices and contact centres’ document here.
Over 600 members joined us and homeworking specialists Sensee
Some things to consider before a return to the office
New research shows what contact centres are doing
Hear how they have adapted recently.
BPA Quality Director on QA and homeworking
7 more tips from contact centre homeworking specialist Sensée
Advice on managing payments with homeworking teams