- Advisor Enablement (14)
- Analytics and Insights (30)
- Call Recording (22)
- CCaS (Contact Centre as a Service) (29)
- Consultants & Analysts (13)
- Contact Centre Technology (34)
- CRM (1)
- Headsets and Peripherals (2)
- Knowledge Management (6)
- Outsourcing/BPO (23)
- Quality Monitoring (18)
- Recruitment (4)
- Security & Fraud (8)
- Telephony (17)
- Workflow & RPA (14)
- Workforce Management (23)
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Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 26 countries
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Kore.ai, a global leader in enterprise AI technology providing conversational AI and generative AI platforms and solutions that help organisations deliver extraordinary experiences for their customers and employees.
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Local Measure is pioneering the future of customer service technology and empowers organizations to deliver proactive customer experiences that are intuitive and secure.
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MaxContact is the best cloud contact centre platform for delivering conversation outcomes and customer insights to generate more revenue – compliantly. Our cloud-based contact centre platform allows you to have more productive conversations and automatically connects the right people for better call outcomes. MaxContact has unrivalled outbound dialling capabilities as well as inbound and omnichannel functionality, plus advanced reporting.
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Mayday, your trusted third party in the AI era, builds tomorrow's customer relationships by delivering the right knowledge, at the right time, to create differentiating experiences.
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Netcall provides cut-through process automation and communications solutions so you can achieve your business goals faster in a rapidly changing world.
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NICE inContact works with organisations of all sizes to create extraordinary and trustworthy customer experiences that build deeper brand loyalty and relationships that last.
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Odigo is a leading Contact Centre as a Service (CCaaS) solutions provider, helping brands connect with individuals anytime and anywhere with easy-to-integrate, cloud-based solutions tailored to the needs of large organisations. Today, more than 400,000 customer service agents benefit from Odigo’s solutions in more than 250 organisations worldwide.
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Peopleware is a leading workforce management (WFM) solution, trusted by over 500,000 users in 30+ countries. With smart forecasting, automated scheduling and real-time management, organizations can optimize workforce efficiency and keep work aligned with demand. From precise time tracking to flexible planning, Peopleware helps organizations boost operational efficiency and foster a more engaged, productive workforce.
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Poly is a global communications company that powers meaningful human connection and collaboration.
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