UK National Contact Centre Conference 2020 resources NoneBy CCMA_RachelNovember 3, 2020UK National Contact Centre Conference 2020
Podcasts NoneBy CCMA_RachelApril 15, 2020Guidance notes for members to help deal with the challenges of COVID-19.
Coronavirus information NoneBy CCMA_RachelMarch 29, 2020Guidance notes for members to help deal with the challenges of COVID-19.