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As consumers, we want to trust that when we are in conversation with an organisation that we are not being defrauded. With BBC’s Scam Interceptors showing how easy it is to be duped, it’s the legitimate brands that are now looking at how to ensure that their customers have trust in them. As part of…
Workplaces of all shapes and sizes are being reshaped by the use of technology to improve productivity, with AI in particular continuing to grab headlines. Combine this phenomenon with the announcements in the Autumn Budget with an increase in National Insurance Contributions and increasing minimum wage, and it leads some to voice concerns about pressure…