Listen to the podcast
A 30 min interview with the medical director and operations director at BUPA.
As experts in healthcare, we invited Dr Luke James, Medical Director, and Kirk Bradley, Commercial Operations Director, to share their views and advice on mental wellbeing, particularly with many contact centre advisors now working from home. They also comment on what this change in working will do for advisors in the long term.
This 30 minute podcast provides so much great advice for contact centre leaders, it really is worth listening to.