Listing Title
Listing Category
Short Description
Kerv Experience is an established Genesys partner with 24 years' experience in the CX and cloud contact centre space. Our deep expertise of Genesys Cloud helps you completely personalise your digital customer experience, improve customer insights, reduce effort with seamless integrations and automation, and deliver amazing service when it matters most.
Listing Title
Listing Category
Short Description
Odigo is a leading Contact Centre as a Service (CCaaS) solutions provider, helping brands connect with individuals anytime and anywhere with easy-to-integrate, cloud-based solutions tailored to the needs of large organisations. Today, more than 400,000 customer service agents benefit from Odigo’s solutions in more than 250 organisations worldwide.
Website
Listing Title
Listing Category
Short Description
Omnichannel customer engagement solutions for frictionless customer and agent experiences. Releasing the true potential of your contact centre, social media and web channels to deliver next-generation CX. With best-of-breed software and services, Route 101 can help your company see the results you need by understanding what matters to your customers and empowering your teams to deliver.
Website
Listing Title
Listing Category
Short Description
SSCL are the largest provider of critical business support services for Government, Ministry of Defence, Metropolitan Police Service and the Construction and Training Board (CITB). We deliver core and specialist solutions for the public sector, including: Pensions Administration HR and Payroll, Finance and Accounting, Resourcing Services, Contact Centre, Data Insight and Procurement. SSCL solutions ensure vital services are delivered on time, at the right time, every time. Increased certainty and reduced risk – our experience and track record of success means we deliver innovative services that drive cost and efficiency savings for all our clients.
Website
Phone
0738 730717
Listing Title
Listing Category
Short Description
We are a fresh thinking and disruptive sourcing firm, who deliver next generation outsourcing services. We ensure organisations can source and manage their business services quickly, without compromising on quality, with a combination of digital tools, a global marketplace and industry-leading business process outsourcing services.
Website
Listing Title
Listing Category
Short Description
TTEC is a leading global customer experience (CX) technology and services innovator for AI-enabled digital CX solutions with over 60,000 employees across the globe. Serving iconic and disruptive brands, TTEC’s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey.
Website
Listing Title
Listing Category
Short Description
Webex Contact Center is a next-generation cloud contact center solution powered by artificial intelligence and enhanced with data insights, helping businesses deliver smart, proactive, and personalized experiences to their customers—over any channel, at any time, from anywhere.
Website