SequenceShift
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SequenceShift specializes in providing payment solutions designed exclusively for Amazon Connect. Our cutting-edge solutions alleviate businesses' challenges when implementing and maintaining Payment Card Industry Data Security Standard (PCI DSS) compliance within their contact centres. By partnering with SequenceShift, companies can confidently outsource the job of capturing sensitive card data, allowing them to focus on their core operations while ensuring a seamless customer experience during payment card processing.
The DDC Group
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The DDC Group is a technology-led Business Process Management partner supporting clients across industries including Energy, Utilities, Retail, Financial Services, Healthcare, Insurance, Travel, Automotive, and Logistics. We combine operational expertise with AI and data-driven insight to design and run customer and back-office operations that improve performance, strengthen resilience, and deliver measurable business outcomes.
The Knowledge Group (tkg)
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We are a fresh thinking and disruptive sourcing firm, who deliver next generation outsourcing services. We ensure organisations can source and manage their business services quickly, without compromising on quality, with a combination of digital tools, a global marketplace and industry-leading business process outsourcing services.
TTEC
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Customer Obsessed. Digitally Empowered. Outcome Focused. We are TTEC (NASDAQ: TTEC). The architects and builders of next-generation customer experiences. For over four decades, we’ve been shaping and redefining what it means to connect brands with their customers: Seamlessly, intelligently, and with lasting impact. We partner with the world’s most iconic and disruptive companies to design and deliver AI-powered, digital-first experiences that don’t just serve customers, but exceed their expectations. Every interaction. Every touchpoint. Every time.
Ventrica
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Ventrica is a customer experience specialist combining human empathy with AI-driven solutions and digital transformation expertise. Partnering with ambitious, experience-focused brands, Ventrica delivers multilingual, omnichannel CX, intelligent automation, and strategic consultancy. By aligning emotion with innovation, Ventrica transforms every customer interaction into a meaningful brand experience - driving loyalty, accelerating satisfaction, and unlocking long-term growth through smarter, more connected service.