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We help businesses who outsource their call centre services by delivering world-class, multi-channel customer service and sales services. By partnering with Impact, you will be joining some of the UK's leading brands, independents and charitable organisations. Our team of over 250 specialists are ready to help your business succeed.
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IPI enables brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.
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Kerv Experience is an established Genesys partner with 24 years' experience in the CX and cloud contact centre space. Our deep expertise of Genesys Cloud helps you completely personalise your digital customer experience, improve customer insights, reduce effort with seamless integrations and automation, and deliver amazing service when it matters most.
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Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 26 countries
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Kore.ai, a global leader in enterprise AI technology providing conversational AI and generative AI platforms and solutions that help organisations deliver extraordinary experiences for their customers and employees.
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Local Measure is pioneering the future of customer service technology and empowers organizations to deliver proactive customer experiences that are intuitive and secure.
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MaxContact is the best cloud contact centre platform for delivering conversation outcomes and customer insights to generate more revenue – compliantly. Our cloud-based contact centre platform allows you to have more productive conversations and automatically connects the right people for better call outcomes. MaxContact has unrivalled outbound dialling capabilities as well as inbound and omnichannel functionality, plus advanced reporting.
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Netcall provides cut-through process automation and communications solutions so you can achieve your business goals faster in a rapidly changing world.
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NICE inContact works with organisations of all sizes to create extraordinary and trustworthy customer experiences that build deeper brand loyalty and relationships that last.
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Odigo is a leading Contact Centre as a Service (CCaaS) solutions provider, helping brands connect with individuals anytime and anywhere with easy-to-integrate, cloud-based solutions tailored to the needs of large organisations. Today, more than 400,000 customer service agents benefit from Odigo’s solutions in more than 250 organisations worldwide.
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