Kerv
Listing Title
Short Description
Kerv Experience is an established Genesys partner with 24 years' experience in the CX and cloud contact centre space. Our deep expertise of Genesys Cloud helps you completely personalise your digital customer experience, improve customer insights, reduce effort with seamless integrations and automation, and deliver amazing service when it matters most.
Konecta Group
Listing Title
Short Description
Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 26 countries
Kore.ai
Listing Title
Short Description
Kore.ai, a global leader in enterprise AI technology providing conversational AI and generative AI platforms and solutions that help organisations deliver extraordinary experiences for their customers and employees.
Local Measure
Listing Title
Short Description
Local Measure is pioneering the future of customer service technology and empowers organizations to deliver proactive customer experiences that are intuitive and secure.
MaxContact
Listing Title
Short Description
MaxContact is the best cloud contact centre platform for delivering conversation outcomes and customer insights to generate more revenue – compliantly. Our cloud-based contact centre platform allows you to have more productive conversations and automatically connects the right people for better call outcomes. MaxContact has unrivalled outbound dialling capabilities as well as inbound and omnichannel functionality, plus advanced reporting.
Netcall
Listing Title
Short Description
Netcall provides cut-through process automation and communications solutions so you can achieve your business goals faster in a rapidly changing world.
Odigo
Listing Title
Short Description
Odigo is a leading Contact Centre as a Service (CCaaS) solutions provider, helping brands connect with individuals anytime and anywhere with easy-to-integrate, cloud-based solutions tailored to the needs of large organisations. Today, more than 400,000 customer service agents benefit from Odigo’s solutions in more than 250 organisations worldwide.
Route 101 Ltd
Listing Title
Short Description
Omnichannel customer engagement solutions for frictionless customer and agent experiences. Releasing the true potential of your contact centre, social media and web channels to deliver next-generation CX. With best-of-breed software and services, Route 101 can help your company see the results you need by understanding what matters to your customers and empowering your teams to deliver.
Shared Services Connected Limited – SSCL
Short Description
SSCL are the largest provider of critical business support services for Government, Ministry of Defence, Metropolitan Police Service and the Construction and Training Board (CITB). We deliver core and specialist solutions for the public sector, including: Pensions Administration HR and Payroll, Finance and Accounting, Resourcing Services, Contact Centre, Data Insight and Procurement. SSCL solutions ensure vital services are delivered on time, at the right time, every time. Increased certainty and reduced risk – our experience and track record of success means we deliver innovative services that drive cost and efficiency savings for all our clients.
Phone
0738 730717
Sutherland
Listing Title
Short Description
Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally designed and engineered experiences for customers and employees. For 37 years, we have cared for our clients’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.