Assess your AI Maturity

Almost every contact centre has AI now, so how can you deliver a 5-star customer service and stand out?

The answer is simple: take your AI to the next level.

Assess your contact centre’s AI maturity in minutes. Discover your level: Beginner, Competent, Proficient, or Advanced, before moving to the next stage.

Upon completing the assessment, you’ll get:

  • A comprehensive report with expert strategies to level up
  • A weekly email with pro-tips and additional resources
  • A free consultation call with Sprinklr AI experts
Leigh Hopwood chats to John Devlin, Co-Founder and CEO at Ascensos, about John's career so far.

CareerTalk with John Devlin

Leigh Hopwood chats to John Devlin, Co-Founder and CEO at Ascensos, about John’s career so far.

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Tructyre's Customer Experience Centre encountered several hurdles across their operations, including extended customer wait times and burn out.

Case Study: Balancing Performance and Front Line Engagement

Tructyre’s Customer Experience Centre encountered several hurdles across their operations, including extended customer wait times and burn out.

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Nestlé, a global leader in the food and beverage industry, needed to strike a balance between operational efficiency and managing costs.

Case Study: Enhancing the End-User Experience

Nestlé, a global leader in the food and beverage industry, needed to strike a balance between operational efficiency and managing costs.

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