Join the CCMA

It’s really easy to join the CCMA community. There are membership packages to suit the size of your contact centre operation – simply determine which package applies from the table below, fill in the form and arrange payment. You can then take full advantage of your corporate membership. Your membership will take effect once payment has been confirmed. Membership is not transferrable.

Can I help?

I can explain how membership works and talk you through all the benefits you could be taking advantage of. There’s so much that we can do to support you and your teams, sometimes having a chat brings it to life.

My name is Laura and I’m officially our Engagement Manager. What that means is that I spend my time supporting our members and helping them get as much from being a part of the CCMA community as possible.

Feel free to email me at and we can schedule a 30 minute chat. Alternatively, fill out the enquiry form below and a member of the team will be in touch.

Enquiry Form

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Membership Packages

Membership Type

Delegate Places

Annual Fee

Company (Up to 50 frontline colleagues) 2 £749 + VAT
Business (51-200 frontline colleagues) 3 £979 + VAT
Corporate (201-500 frontline colleagues) 4 £1,249 + VAT
Enterprise (501 + frontline colleagues or 2 brands) 6 £2,349 + VAT
Group (3 + brands) 8 Available on Request