Training Bundles - CCMA

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Training Bundles

Training Bundles

Build skills development paths for your people, and save money at the same time by booking your team members on to course bundles.

Each bundle is made up of three courses that are thematically linked, and help individuals develop skills in related areas.

CCMA members and non-members can book individual team members on to a bundle of 3 courses and save 10% per person per course.

Training Bundles

These courses give any team leader or manager a good grounding in the core skills they will apply every day when leading and developing their teams.

Core Management Skills

These courses give any team leader or manager a good grounding in the core skills they will apply every day when leading and developing their teams.

These courses help your team leaders to put themselves in your customers' shoes so they can deliver a better experience all round.

Customer

These courses help your team leaders to put themselves in your customers’ shoes so they can deliver a better experience all round.

Develop the skills that turn managers into leaders, including how to lead with emotional intelligence, as well as plan effectively and set priorities.

Enhancing Managers

Develop the skills that turn managers into leaders, including how to lead with emotional intelligence, as well as plan effectively and set priorities.

Learn how to craft incredible customer experiences, how to build and deliver marketing campaigns, and how to improve sales results with superior service.

Expanding Horizons

Learn how to craft incredible customer experiences, how to build and deliver marketing campaigns, and how to improve sales results with superior service.

Give team leaders and managers insights into resource planning and WFM, and a grounding in forecasting, scheduling and managing the plan on the day.

Resource Planning

Give team leaders and managers insights into resource planning and WFM, and a grounding in forecasting, scheduling and managing the plan on the day.

Enable junior and middle managers to contribute strategically and learn how to work with important stakeholders such as marketing to execute that strategy.

Strategy

Enable junior and middle managers to contribute strategically and learn how to work with important stakeholders such as marketing to execute that strategy.

Help managers understand their role in creating a good working environment, where stress factors and burnout are minimised and managed.

Wellbeing

Help managers understand their role in creating a good working environment, where stress factors and burnout are minimised and managed.