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Contact Centre Management Association
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  • Membership
    • Member Benefits
    • Join
    • What Members Say
  • Accreditation
  • Training
    • Lunch and Learn Taster Sessions
    • All Virtual Courses by Date
    • Frontline Colleague Courses
    • Futures: Leadership Programme
    • Leadership Courses
    • Onsite Training
    • Specialist Skills Courses
  • Events
    • Best Practice Visits
    • CCMA Circles
    • CONNECT
    • Leadership Forum
    • Member Drop-In Sessions
    • Online Seminars
    • Solutions Spotlight
    • Summits
    • The UK National Contact Centre Conference
  • NCCD
  • Awards
  • Resources
    • Research
    • Good Practice Guides
    • CareerTalk
    • Informer
    • CCMA Benchmark
    • Technology Showcase
    • Leadership Series
    • Case Studies
    • Insight
      • Colleague
      • Customer
      • Operation
      • Technology
    • Jobs | Contact Centre Vacancies
    • Supplier Directory
    • Glossary of Terms
  • About
    • Partners
    • Partnership Opportunities
    • Pearls of Wisdom
    • The Team
    • Contact Us

Category Archives: CareerTalk

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  4. (Page 6)

CareerTalk with Laura Farrell

CareerTalkBy Jade BasfordMay 12, 2022

Kate Law chats to Laura Farrell, Engagement Manager, CCMA about her career path that led to Laura joining the CCMA

CareerTalk with Steven Lee

CareerTalkBy Jade BasfordApril 24, 2022

Leigh Hopwood chats to Steven Lee, Director of Consumer and Shopper Engagement EMEA, LEGO Group, about his career path and what’s important to him.

CareerTalk with James Revell

CareerTalkBy Jade BasfordApril 7, 2022

Kate Law chats to James Revell, Director of International Contact Centres at Air France – KLM, about his career within the contact centre industry.

CareerTalk with Nerys Corfield

CareerTalkBy Jade BasfordMarch 22, 2022

Leigh Hopwood chats to Nerys Corfield, Contact Centre Consultant, about her long standing career within the contact centre industry.

CareerTalk with Ray McDiarmid

CareerTalkBy Jade BasfordMarch 17, 2022

Kate Law chats to Ray McDiarmid, Chief Commercial Officer at Sitel Group all about Ray’s career.

CareerTalk with Pam Kallay

CareerTalkBy Jade BasfordFebruary 21, 2022

Leigh Hopwood chats to Pam Kallay, Vice President – Global Contact Centre Management at MasterCard all about Pam’s career. 

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