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Contact Centre Management Association
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  • Membership
    • Member Benefits
    • Join
    • What Members Say
  • Accreditation
  • Training
    • Lunch and Learn Sessions
    • All Virtual Courses by Date
    • Frontline Colleague Courses
    • Futures: Leadership Programme
    • Leadership Courses
    • Onsite Training
    • Specialist Skills Courses
  • Events
    • Best Practice Visits
    • CCMA Circles
    • CONNECT
    • Leadership Forum
    • Member Drop-In Sessions
    • Online Seminars
    • Solution Spotlight
    • Summits
    • The UK National Contact Centre Conference
  • NCCD
  • Awards
  • Resources
    • Research
    • Good Practice Guides
    • CareerTalk
    • Informer
    • CCMA Benchmark
    • Technology Showcase
    • Leadership Series
    • Case Studies
    • Insight
      • Colleague
      • Customer
      • Operation
      • Technology
    • Jobs | Contact Centre Vacancies
    • Supplier Directory
    • Glossary of Terms
  • About
    • Partners
    • Partnership Opportunities
    • Pearls of Wisdom
    • The Team
    • Contact Us

Category Archives: CareerTalk

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  3. Category "CareerTalk"
  4. (Page 6)

CareerTalk with Helen Wilson

CareerTalkBy Jade BasfordJuly 28, 2022

Leigh chats to Helen Wilson, Global Chief Experience Officer at Ipsos and Chair of the Judges on the ECCCSAs about Helen’s career so far.

CareerTalk with Kristian Websdale

CareerTalkBy Jade BasfordJuly 12, 2022

Leigh chats to Kristian Websdale, from BT who won Training/Coaching Manager of the Year at the UKNCCA 2021 about Kristian’s career so far.

CareerTalk with Martin Teasdale

CareerTalkBy Jade BasfordJuly 1, 2022

Leigh chats to Martin Teasdale, Senior Director of Quality Experience at BPA Quality about Martin’s career so far.

CareerTalk with Rula Samara-Sellers

CareerTalkBy Jade BasfordJune 12, 2022

Leigh chats to Rula Samara-Sellers, Head of Contact Centre & Customer Care at Novuna about Rula’s career so far.

CareerTalk with Tracy Kellaway

CareerTalkBy Jade BasfordMay 31, 2022

Leigh chats to Tracy Kellaway, Executive Director of Global Consumer Care Operations at The Estée Lauder Companies Inc. about her career

CareerTalk with Jonathan Cowie

CareerTalkBy Jade BasfordMay 25, 2022

Leigh Hopwood chats to Jonathan Cowie, COO at Vivid Housing about Jonathan’s career path.

CareerTalk with Laura Farrell

CareerTalkBy Jade BasfordMay 12, 2022

Kate Law chats to Laura Farrell, Engagement Manager, CCMA about her career path that led to Laura joining the CCMA

CareerTalk with Steven Lee

CareerTalkBy Jade BasfordApril 24, 2022

Leigh Hopwood chats to Steven Lee, Director of Consumer and Shopper Engagement EMEA, LEGO Group, about his career path and what’s important to him.

CareerTalk with James Revell

CareerTalkBy Jade BasfordApril 7, 2022

Kate Law chats to James Revell, Director of International Contact Centres at Air France – KLM, about his career within the contact centre industry.

CareerTalk with Nerys Corfield

CareerTalkBy Jade BasfordMarch 22, 2022

Leigh Hopwood chats to Nerys Corfield, Contact Centre Consultant, about her long standing career within the contact centre industry.

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