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Contact Centre Management Association
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  • Membership
    • Member Benefits
    • Join
    • What Members Say
  • Accreditation
  • Training
    • Lunch and Learn Sessions
    • All Virtual Courses by Date
    • Frontline Colleague Courses
    • Futures: Leadership Programme
    • Leadership Courses
    • Onsite Training
    • Specialist Skills Courses
  • Events
    • Best Practice Visits
    • CCMA Circles
    • CONNECT
    • Leadership Forum
    • Member Drop-In Sessions
    • Online Seminars
    • Solution Spotlight
    • Summits
    • The UK National Contact Centre Conference
  • NCCD
  • Awards
  • Resources
    • Research
    • Good Practice Guides
    • CareerTalk
    • Informer
    • CCMA Benchmark
    • Technology Showcase
    • Leadership Series
    • Case Studies
    • Insight
      • Colleague
      • Customer
      • Operation
      • Technology
    • Jobs | Contact Centre Vacancies
    • Supplier Directory
    • Glossary of Terms
  • About
    • Partners
    • Partnership Opportunities
    • Pearls of Wisdom
    • The Team
    • Contact Us

Category Archives: CareerTalk

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CareerTalk with Ray McDiarmid

CareerTalkBy Jade BasfordMarch 17, 2022

Kate Law chats to Ray McDiarmid, Chief Commercial Officer at Sitel Group all about Ray’s career.

CareerTalk with Pam Kallay

CareerTalkBy Jade BasfordFebruary 21, 2022

Leigh Hopwood chats to Pam Kallay, Vice President – Global Contact Centre Management at MasterCard all about Pam’s career. 

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