Zoom Communications, Inc
Short Description
Zoom cloud contact centre built for the future of CX.
Description

Outpace customer expectations

Meet your customers on all channels and provide instant, accurate resolution 24/7 with a conversational AI chatbot.

Use AI to upskill and enhance agent care

Empower agents with real-time AI assistance, easier scheduling, and coaching insights from every interaction.

Speed up contact resolution and boost ROI

Increase customer and agent satisfaction by using AI to reduce after-call work, simplify queues, and decrease hold times.

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