For 30 years, the CCMA has been bringing contact centre leaders together to share best practice and experiences to help them deliver business success. We are on a mission to change society’s perception of our industry. Join us.
What’s Coming Up?
Events
Industry professionals are invited to visit award winning contact centres, attend seminars and conferences. These can be a mixture of both face to face and virtually.

Date: Wed 26 Feb 2025
Where: London
Where: London

Date: Thu 27 Feb 2025
Where: Brighton
Where: Brighton

Date: Thu 27 Feb 2025
Where: Online
Where: Online
Training Courses
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.

Date: Tue 18 Feb 2025 - Wed 19 Feb 2025
Where: Online
Where: Online

Date: Wed 19 Feb 2025 - Thu 20 Feb 2025
Where: Online
Where: Online

Date: Tue 4 Mar 2025
Where: Online
Where: Online