For over 25 years, the CCMA has been bringing contact centre leaders together to share best practice and experiences.
What’s Coming Up?
Events
Industry professionals are invited to visit award winning contact centres, attend seminars and conferences. These can be a mixture of both face to face and virtually.

Date: Thu 1 Sep 2022
Where: Online
Where: Online

Date: Tue 6 Sep 2022
Where: Online
Where: Online

Date: Wed 14 Sep 2022
Where: Bristol
Where: Bristol
Training Courses
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.

Date: Tue 6 Sep 2022 - Thu 8 Sep 2022
Where: Online
Where: Online

Date: Tue 13 Sep 2022
Where: Online
Where: Online

Date: Tue 13 Sep 2022
Where: Online
Where: Online