For 30 years, the CCMA has been bringing contact centre leaders together to share best practice and experiences to help them deliver business success. We are on a mission to change society’s perception of our industry. Join us.
What’s Coming Up?
Events
Industry professionals are invited to visit award winning contact centres, attend seminars and conferences. These can be a mixture of both face to face and virtually.
Date: Tue 30 Sep 2025
Where: London
Where: London
Date: Thu 16 Oct 2025
Where: Leeds
Where: Leeds
Date: Thu 16 Oct 2025
Where: Online
Where: Online
Training Courses
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Thu 2 Oct 2025
Where: Online
Where: Online
Date: Wed 8 Oct 2025
Where: Online
Where: Online
Date: Tue 14 Oct 2025
Where: Online
Where: Online
