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Find out what industry leaders are predicting for the contact centre in 2025.

Watch: Contact Centre Predictions for 2025 and Beyond

Find out what industry leaders are predicting for the contact centre in 2025.

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We invited senior industry leaders to come together to discuss their predictions for 2025. As a result, here are ten trends to watch.

Contact Centre Trends to Watch in 2025: A Transformative Year Ahead

We invited senior industry leaders to come together to discuss their predictions for 2025. As a result, here are ten trends to watch.

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The UK Government announced a groundbreaking budget on 30 October 2024 that was focused on supporting the working person.

The Impact of the Budget on the Contact Centre Industry

The UK Government announced a groundbreaking budget on 30 October 2024 that was focused on supporting the working person.

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