Challenge Overview

A global technology company encountered challenges with their invoicing processes, resulting in stranded costs and overbilling.

After an extensive audit of their legacy invoices and support processes, The Knowledge Group (tkg) were able to provide recommendations for improvements, including how to maximise supplier efficiency and ensure that rates were accurate.

tkg’s team of practitioners conducted a thorough assessment of the end-to-end invoicing processes and commercial agreements and advised how to resolve any risks and issues. This enabled them to suggest new ways of working for their client, resulting in them implementing stronger operational and data management mechanisms going forward.

To understand more about how tkg supported their client, read the case study below.

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