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Date/Time Event
Wed 1 Jul 2026 - Thu 2 Jul 2026
09:00 - 12:00 		Introduction to Resource Planning
Online, Online Online
Tue 7 Jul 2026
12:00 - 13:00 		CCMA Circle: Creating a Culture People Want to Be Part Of
Online, Online Online
Wed 8 Jul 2026
10:00 - 11:30 		Understanding Neurodiversity at Work for Managers
Online, Online Online
Mon 13 Jul 2026
12:00 - 13:00 		CCMA Circle: Customer Retention – Avoiding the Leaky Bucket
Online, Online Online
Tue 14 Jul 2026
10:00 - 15:30 		Contact Centre Strategy Summit
Manchester, Manchester
Wed 15 Jul 2026
12:00 - 12:30 		Lunch and Learn: How do I coach rather than fix when my team is stuck?
Teams, Teams Teams
Thu 16 Jul 2026
09:00 - 12:00 		Mastering the Art of Feedback
Online, Online Online
Thu 16 Jul 2026
09:30 - 10:30 		Monthly Drop-In Session - July
Online, Online Online
Tue 21 Jul 2026
12:00 - 13:00 		CCMA Circle: Creating Fair Opportunities to Progress
Online, Online Online
Tue 25 Aug 2026
12:00 - 12:30 		Lunch and Learn: How do I give feedback that leads to change, not defensiveness?
Teams, Teams Teams