Virtual Learning

Unlock your potential with our Virtual Learning, where our short courses are designed to boost your knowledge and capability in a supportive and engaging environment. get the CCMA Experience with interactive sessions led by expert trainers, allowing you to connect with industry peers and grow together.

You’ll engage in dynamic discussions, share insights, and participate in practical activities that make learning both enjoyable and effective. To ensure you get the most out of your training, each course includes a short assessment to help embed the learning. Upon completion, you’ll receive a digital certificate, proudly CCMA Accredited, to showcase your new skills and achievements.

Explore our role-specific courses below and get ready to elevate your skills with the CCMA Experience.

All Training Courses

Coaching with Confidence
Date: Wed 7 Jan 2026 - Thu 8 Jan 2026
Where: Online

Leading for High Performance (Developing)
Date: Tue 27 Jan 2026
Where: Online

Mastering Social Media Customer Service
Date: Tue 27 Jan 2026
Where: Online

Written Communications - Email Etiquette
Date: Thu 29 Jan 2026
Where: Online

Decide to Thrive
Date: Fri 30 Jan 2026
Where: Online

The 8 Steps of Accountability as a Leader
Date: Fri 30 Jan 2026
Where: Online

Adapting Your Communication as a Leader
Date: Fri 30 Jan 2026
Where: Online

Defining your Leadership Brand (Refresh)
Date: Wed 4 Feb 2026
Where: Online

Mastering the Art of Feedback (Refresh)
Date: Thu 5 Feb 2026
Where: Online

Engaging With Your People (Refresh)
Date: Tue 17 Feb 2026
Where: Online

Growth Mindset for Leaders (Refresh)
Date: Tue 24 Feb 2026
Where: Online

Emotional Intelligence for Leaders (Refresh)
Date: Tue 24 Feb 2026
Where: Online

Coaching with Confidence
Date: Wed 25 Feb 2026 - Thu 26 Feb 2026
Where: Online

Written Communications - Email Etiquette
Date: Thu 26 Feb 2026
Where: Online

Planning like Pro - Time Management (Refresh)
Date: Wed 4 Mar 2026
Where: Online

Leading for High Performance (Refresh)
Date: Thu 5 Mar 2026
Where: Online

Developing Emotional Intelligence and Empathy
Date: Tue 10 Mar 2026
Where: Online

Strategic Thinking (Refresh)
Date: Tue 10 Mar 2026
Where: Online

Coaching with Confidence
Date: Thu 26 Mar 2026 - Tue 31 Mar 2026
Where: Online

Decide to Thrive
Date: Thu 26 Mar 2026
Where: Online

The 8 Steps of Accountability as a Leader
Date: Thu 26 Mar 2026
Where: Online

Adapting Your Communication as a Leader
Date: Thu 26 Mar 2026
Where: Online

Written Communications - Email Etiquette
Date: Tue 31 Mar 2026
Where: Online

Defining your Leadership Brand (Refresh)
Date: Thu 14 May 2026
Where: Online

Written Communications - Email Etiquette
Date: Tue 19 May 2026
Where: Online

Leading for High Performance (Developing)
Date: Tue 23 Jun 2026
Where: Online

Strategic Thinking (Refresh)
Date: Thu 25 Jun 2026
Where: Online