CCMA Circle: Leading With Purpose – How People, Insight and Inclusion Drive Exceptional Service

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CCMA Circle: Leading With Purpose – How People, Insight and Inclusion Drive Exceptional Service

Join the Circle discussion to discover how authentic leadership, data-led improvement, and a culture of belonging can elevate both colleague and customer experience.

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Where and when?

Date: Tue 10 Mar 2026

Time: 12:00 - 13:00

Location: Online

Who is it for?

Those responsible for leading a team within the contact centre. CCMA members only.

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