CCMA Circle: Forecasting the Future – Building Smarter, Stronger Resource Planning

Join the circle discussion as we explore how smarter planning, better insight, and collaborative culture can reshape operations and why true RP excellence is as much about people as it is about numbers. 

Book your place(s)

Where and when?

Date: Thu 2 Apr 2026

Time: 12:00 - 13:00

Location: Online

Who is it for?

Leaders and managers who are responsible for resource planning in the contact centre. CCMA members only.

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