CONNECT Events

Hosted on CCMA member sites around the country, the CONNECT event series aims to bring our members together at a local level. They aim to deliver insights, enable talking points and give you a chance to hear the views and experiences of others.

Each event will take place in a different town or city around the UK and will cover different relevant topics appropriate for contact centre leaders and those that run contact centre operations.

People First. Future Ready.
Date: Tue 21 Apr 2026
Where: Sage, Newcastle Upon Tyne

Learning with Purpose: Turning Development into Strategic Impact
Date: Fri 12 Jun 2026
Where: United Utilities, Warrington

From Insight to Impact: CX Done Right
Date: Thu 18 Jun 2026
Where: TUI, Swansea