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LinkedIn Live: Learning at Work Week Special

Our Membership and Learning Director, Kate Law, chats with Mike Axford, Learning and Development Consultant at the UK National Contact Centre Academy around this year’s Learning at Work Week theme – ‘Create the Future’. 

Watch below to hear the insightful discussion.

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For more than 30 years, the CCMA has been dedicated to supporting contact centre leaders. We push ourselves to do more for our thriving membership base, which is the largest community of industry professionals in the UK.

The CCMA was founded with the goal of sharing best practice and networking to improve skills and knowledge in order to progress contact centre operations - and we live by that to this day.

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