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CareerTalk with Helen Wilson

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For our next episode of CareerTalk, Leigh Hopwood chats to Helen Wilson, Global Chief Experience Officer at Ipsos and Chair of the Judges on the European Contact Centre & Customer Service Awards (ECCCSA) about Helen’s career so far.

Leigh talks to Helen about her story, so far.

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For more than 30 years, the CCMA has been dedicated to supporting contact centre leaders. We push ourselves to do more for our thriving membership base, which is the largest community of industry professionals in the UK.

The CCMA was founded with the goal of sharing best practice and networking to improve skills and knowledge in order to progress contact centre operations - and we live by that to this day.

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