The UK National Contact Centre Conference is renowned for providing inspiring stories focused on what is happening in the industry as well as valuable networking opportunities in a friendly community environment.

A key benefit for CCMA members, we are inviting you to come together, to be inspired and network with senior leaders and industry colleagues.

Taking place on the top floors of the QE11 Centre in Westminster, in a private event suite, with stunning views of the Houses of Parliament, Big Ben and Westminster Abbey, delegates will have the opportunity to meet and listen to award winning contact centre professionals, whilst exploring the latest technology and meeting with potential partners in a small expo.

The Venue: QEII, Westminster, London

Going into it’s 14th year, and a key benefit for CCMA members, the UK National Contact Centre Conference will take place on the top floors of the QEII Centre in Westminster in a private event suite with stunning views of the Houses of Parliament, Big Ben and Westminster Abbey.

Directions

The nearest tube is Westminster. For transport links and for parking information, click here.

Where to stay

Situated in the heart of Westminster, the QEII Centre is within walking distance to lots of hotels. The nearest hotels to the conference venue can be found here. Please contact these hotels directly to book your accommodation.